Frequently Asked Questions
Everything you need to know about our natural Greek beauty solutions.
Are KORRES products cruelty-free?
Yes, we are strictly against animal testing. We do not test our products or ingredients on animals, nor do we delegate this task to others.
What is the shelf life of your products?
Most of our products have a shelf life of 30 months before opening. Once opened, please refer to the Period After Opening (PAO) symbol on the packaging, which indicates how many months the product remains effective.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
Do you ship internationally?
Currently, we ship to most countries within the EU, North America, and selected international regions. Shipping costs and delivery times vary depending on the destination.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and lightly used or unused to qualify for a refund.
Are your products suitable for sensitive skin?
Yes, many of our formulations are specifically designed for sensitive skin. We avoid harsh chemicals like parabens, mineral oils, and silicones, utilizing natural Greek botanicals instead.